J.J.B. wrote:Unfortunately, Margaret, design and aesthetics are highly subjective and any criticism is being taken personally as the web designers in this case see it as them being told what to do by people they likely deem unqualified. Design purists will tell you that form follows function and I think the design team here have done a good job at upgrading the functionality of the site. If you don't like the choice of colour and other add-ons, you have to 'live with it'.
Another thread this morning has reminded me, quite starkly, that this site is a commercial enterprise run for the benefit of a very small number of people, it is not a social one for the benefit of us all and this is why our input is of limited interest. When in Rome...
I have thought long and hard about these responses. With the conclusion that yes - my first reaction to the new format was exactly that. A first reaction. Which doesn't by any stretch of the imagination mean that I will change my thoughts on the choice of colour!
But I do question the idea that web designers are taking alleged 'criticism' personally. They are in business. And any business should be able to take comments as constructive, and react accordingly. If they are unable to do that then they shouldn't be running a business in the first place IMO, because they are never going to be able to continue to develop in response to customer needs, and I am certainly not going to be fooled into feeling sorry for them.
In the case of a forum like HHAD the customer is ultimately the forum user. Without them there wouldn't be a forum. Which is fine for a non profit making organisation. So OK we have to accept that HHAD needs funding - and that funding comes from the advertisers/sponsors/whatever you want to call them. Which means that somewhere along the line there has to be a balance of interests between users, funders, and management.
It is not up to forum users to decide what that balance should be. That decision should be based on the managements interpretation of their business plan and cash flow forecast, plus their aims and objectives, which it goes without saying will be pre-determined.
With respect to both Mods and management - yes the functionality of the site is paramount. But with cost effectiveness in mind I do wonder whether other unecessary alterations to the site have been allowed to creep in at the suggestion of the web designers, on the grounds that those web designers know best.
So - probably along with many other forum users - I'm concerned that money might be being wasted on web designers who might not be quite as up to scratch as they claim to be. Who maybe try to sell add ons to the original remit. Who presume that all us forum users are complete numpties when it comes to design and layout.
My earlier question about the qualifications of web designers has yet to be answered, from which I have to conclude that the answer is no - they don't have to have experience in art and design. The next question has to be is there an industry standard for web designers? Surely after all these years there should be. If there isn't, we have a situation of caveat emptor which applies to the forum management team responsible for the site and the spending on so called improvements.
Please don't criticize those 10 or 12 or so out of thousands who have stood up and commented on the new forum design. At least we have noticed it and have cared enough to respond. The remaining 3000 plus people have'nt cared enough to comment either way.
A sprout is for life - not just for Christmas.