couple of questions

[lomuamart]

I've been using TOT free for quite a while now and whilst it's slow, the speed dosn't bother me too much. I'm not in any hurry. However, the continual disconnectios really p*** me off. My last phone bill was almost 1,300 Baht. Apparantly, I connected 365 times.
Anyway, after causing a bit of a fuss at the offices, a technician came round to the house - free - to check things out. He told me the problem was that my modem was set to 117 and their modem was set to 56. Therefore, their modem was trying too hard to keep up and disconnecting me. My modem was reset to 57 and things do seem to have improved slightly over the past week.
Is this my imagination, or a realy valid technical point?
TOT were also trying to push their ADSL connection. From what I can make out, they're supplying a free router and the following costs for internet
256/128 500 p mth
512/256 700
1,024/256 1,000

Does this sound like a good deal? I'm a computer dummy, but if I get a quick connection that saves over my phone bill, it seems worthwhile.

[buksida]

Heres my take on it all:

TOT free is only free for one reason: they make money off the phone call, so disconnecting you as often as they can is only good business practice by them. What are they going to lose, a paying internet user?

Any telephone company here will ALWAYS blame your computer before accepting responsibility themselves. However, this said, there is a little truth in what the "technician" was trying to tell you. Modems do have an optimal speed setting and if this is incorrent to will cause problems. It will slow your internet down, NOT disconnect it. To check your modem settings do the following:

Right click my computer
Click properties
Click Hardware > device manager
Expand the + next to your modem in the devices list
Right click the modem and click properties
Click the modem tab and check maximum port speed

Usually this is set to 115200 (impossible on a dialup modem). It should be set to 57600 (the actual theoretical maximum speed it can connect at).

I think this is what the engineer was doing to your computer.

As for ADSL, yes it will be a vast improvement over your dialup but I very much doubt that TOT can provide a consistent speed, 24 hours a day, for that service and at that price. Remember ADSL still uses your existing telephone line to access the internet.

It would be interesting to hear from anyone who is actually using the TOT ADSL service.

[dr dave soul monsta]

tell me about it !!!!!!!!!!!!
refere to some of my earlier posting on the same subject go to the office see the manager and raise hell!! i did
they said it was my pc ,i was dailing out of the area, i was auto reconcting etc etc etc etc etc etc blah bla blah when at the end of the day the meter i was connected to was running at light speed ,even a local call was costing me two arms and two legs ,dont pay the bill!!!
i had a bill for 6000 thb for 1 week when the phone line was installed teh bills for bills exeeding 20+ k for two months running
I DIDNT PAY!!

check with you internet provider to actualy get an amount of times you have conected they can give you precice info on this from your user name or if you have kept your cards give them the serial number s they have this concern on many occasions they are happy to help you

http://www.huahinafterdark.com/forum/vi ... .php?t=607


take a look
ill go to "t" office with you !!

[ATAdmin]

Ahhh, Dr. Dave - good to see you are not carrying any grudges...

Why not consider this: ADSL

Cheers!

[dr dave soul monsta]

ToT can not guarantee the normal phone service
Why o why pay extra for another none guaranteed service and get even more stressed out man !??!!??!!
This company is supposed to be ISO certified im sure as in the words of the admin they got it on khoa sarn rd
frankly i thing they would be more competant with two paper cups with a string inbetween them ,they would proberbly get better results and service
also i dont like being threatened with legal action when i know for a fact
the companies manager and his errand boy or whatever are talking bollocks or if you want that in thai HAMM
and no i dont bear any grudges i' m from manchester !!!!! things get SORTED !

[lomuamart]

Dr Dave,
I'll take you to TOT offices as my bodyguard. Their service is still s**t.
Connected 12 times yesterday at an avarage of 40 mins per connection.
Personally, I'm going to let it lie for another week. Keep a log and then blow the lying b******s up.

[Farang]

'
I am fairly satisfied with my ASDL. The real DL-speed is never more than 35 kBps, but it's daisy compared to
dial-up speed of 1 - 3 kBps. Here's a test result:

158 kilobits per second
Communications 158 kilobits per second
Storage 19.3 kilobytes per second
1MB file download 53.1 seconds
Subjective rating Mediocre

Info
Date & time Thursday, January 27, 8:16AM*
Test type IDT4 Free
Connection type ADSL
Region not listed
Data size 605KB

My telephone bill now is 1.605:00 THB/month now that I am using the ADSL sometimes several days at a strech.
Damned sight cheaper than with dial-up connection. Sometimes I just cannot connect at all due to
Loxinfo computer not "replying in a timely manner". Then I use the old dial-up.

[dr dave soul monsta]

bring it on!!!!
the service has defenatly got worse since the adsl offer has been on

[buksida]

Farang,
The performance of your service sounds good, that is only available for TT&T lines if I'm not mistaken.

Would like to see how the TOT equivalent compares to that.

[Farang]

'
I have TOT line but it was no hassle. I suspect the two are one now.

And occasionally the blasted thing just won't connect, occasionally it connects only to totally freeze.

But when it's working, it's almost as good as celibacy. You should try it sometime.
'

[dr dave soul monsta]

post from previous

Thought I'd post a few guide lines to dialup internet and telephone companies here in Hua Hin. This comes after several people have asked me why their phone bill is astronomically high and the telephone organisations are blaming users computers.

Firstly the rules:

1) Local dialup internet is 3 Baht per CONNECTION (unlimited time), local numbers (Prachuab Province) are as follows:

TOT : 1222
TT&T : *998
CS : 032529606, 032529999, 032529609
Lox : 032547447

These will all cost you 3 baht every time you connect. If you are in Cha-am (or anywhere north of HH airport) you need to dial the local number for Phetburi province.

2) A modem takes anywhere between 10 and 30 seconds to connect.

3) It is highly unlikely a virus will cause your computer to dial the internet.

Given this set of rules it comes as some surprise to me that local telephone organisations can blame the internet for a high bill if the above has been abided by. Beware of both TOT and TT&T staff who will try and blame you or your computer for the bill. Take an example of a 5,000 baht bill blamed solely on the internet (I choose this figure as two aquaintences have approached me with bills like this in the last 6 weeks).

Do the math, 3 baht per connection, 5,000 baht for the months bill. Your modem would need to dial the internet 55 times per day, thats once every half an hour, 24 hours a day for an entire month. I'm sure most of you don't even leave the machine on for an entire month and I'm sure you would notice the modem chirping away as it connects every 28 minutes.

The phone companies are ripping you off, it has been proven (with TOT anyway) by another member of this board that there were technical failures at their end causing the miscalculation in the bill. DO NOT PAY THEM. Investigate first and you'll more than likely find out that they (maybe not intentionally) are pulling a fast one. A virus is the first excuse the telephone company will make in its efforts to blame you. There is no virus that I have ever come across (in 15 years of work in IT) that will dial the internet at regular intervals throughout the day.

Armed with these guidelines you should be able to be online permanently with a phone bill of around 400 baht per month (provided you use one of the many unlimited access accounts available in town). CS-Lox charge by the hour and so are more expensive to buy.

here is a link within the site with more upset customers of tot

http://www.huahinafterdark.com/forum/vi ... .php?t=607

im sure there are more on here !!

[Limey711]

Most of the replies on this subject are up to 12 months old, please tell me that things have got better with regards connection speeds and pricing.

[buksida]

Try these:

http://www.huahinafterdark.com/forum/vi ... php?t=2396
http://www.huahinafterdark.com/forum/vi ... php?t=1392
http://www.huahinafterdark.com/forum/vi ... php?t=1880

Or start a new thread with specific questions.