Big Boy wrote:Try it again later today - that is the message I was getting initially. The fat lady sang for me ....................... eventually
Buksi, did you try again? It was 3rd time lucky for me. I was thinking the error was presented instead of a record locking message i.e. somebody grabbed the session before you. Don't forget TIT and they aren't going to tell you what is really wrong.
Simple once you get there, and much better than a 3 hour round trip.
I pressed button No. 1 at the top of the machine (labelled Retirement) and 40 popped out. Have to agree the staff were very busy, they were getting through the queue quite quickly. I did see a couple of agents with bundles of forms taking up a couple of chairs. I agree with you regarding the 90 dayers, I'm sure they had one earlier this year.
There's no problem with the system barring that it's not user friendly as it doesn't give you proper error messages. Put all the data in correctly and it works fine!
Users are the issue :-)
Second time used it now with success.
Diplomacy is the ability to tell a man to go to hell so that he looks forward to making the trip
Tried it four times on three different machines - same problem.
I agree. I did nothing different the 3rd time than I did the first 2. However, the first 2 produced the error message that you received. I'm sure it's a locking problem, with only one person being allowed to stage 2 at a time.
Out of interest buksi, did you see stage 2 where they request address detail?
Dont mean to sound pretentious Jimmy, but I develop software for web applications and have done so for almost 20 years - a simple web form is not cutting edge tech. This archaic system seems to either reject the form on name/date/passport number, some other hidden field that the user cannot enter data into, or a compiler that can only accept one http derived database entry at any one time (I think they had those in the late 80s when databases first went online, long before mySQL/XML/JSON or anything even close to what we use today). As my previous observations from this thread stand - it has failed for more that it has succeeded for, therefore one can conclude that it is not a "front end/user" issue.
Who is the happier man, he who has braved the storm of life and lived or he who has stayed securely on shore and merely existed? - Hunter S Thompson
I did my 90 day reporting on line yesterday. Went through first time, got a reference number and status pending. It is now a day later and it is still pending. How long does it normally take for them to process the online reportees ?
BTW, I was using windows 10 and IE 11 (don't like edge as cant block ads).
When you think about it, the last thing immigration want is to give you an easy way of doing your 90 day reporting online - if you did, it would mean less jobs for them. I assume they've gone through the motions of providing an online facility, but made it so difficult to work, most people will give up and continue with the physical reporting.
StevePIraq wrote:They really should have a separate room for 90 day reports which are basically a formality.
This is what they do in Korat. Separate room and separate ticket machine. However, last time I was there all the ticket machines were down, so it was a bit chaotic. I was in and out in about a minute.
Aside: I used to run a government office and I have a long and boring theory of why first-come-first-served is a horrible way to run a queue. Another time….
Dannie Boy wrote:When you think about it, the last thing immigration want is to give you an easy way of doing your 90 day reporting online - if you did, it would mean less jobs for them. I assume they've gone through the motions of providing an online facility, but made it so difficult to work, most people will give up and continue with the physical reporting.
Being an old sceptic, that was precisely my thinking from day one............
please!!
