Transferring Money from UK bank to Thai bank.

[radical roger]

I was pleased to see Johnny mac posting good review of transfer company I have started with. On double checking, they are not same. Mine is HiFx and yours FX. I guess there are many with similar names. Hope they all good

[Ken57]

Try the Post Office ( uk) website, you need a UK bank account and fund the transfer via a debit card
You need to register on line first/all done on line. Guaranteed refund of any fees imposed my recieving Bank ( cost built into exchange rate which is displayed live)


I have tried this method, the recieving thai bank charged me £10 which was refunded by the post office

[phartley58]

Try the Post Office ( uk) website, you need a UK bank account and fund the transfer via a debit card
You need to register on line first/all done on line. Guaranteed refund of any fees imposed my recieving Bank ( cost built into exchange rate which is displayed live)


I have tried this method, the recieving thai bank charged me £10 which was refunded by the post office

Hi Ken57,

Have registered with the P.O. as I like the sound of what they do. How do you actually prove to them that the Thai bank charged you or, do they already know and just refund you automatically?

Thanks to everyone else who made suggestions. It was very helpful.

[Ken57]

Ref Above, the Post Office " Guarantee " that any fees charged by the recieving bank will be
refunded In my case ( my first transaction via the UK Post Office I sent £300 pounds to my
wifes account in Thailand ( she is in the UK) my wife,s sister then uses a Thai cash point to
access the funds.

I was charged two fees by the GSB bank in Thailand one was 150bht & the 2nd was 350 bht
for the same transaction.( total 450 )

When I discovered this I phoned the Post Office Money transfer Dept in the UK and asked
them how could I claim a refund under their service guarantee ?..... the following sums up
what I was told, all I had to do was provide some loose evidence to substatiate that I was
actually charged a fee.

" Any recieving fee will be repaid, subject to coroboration of the fee by any reasonable means "
for example

a) copy of a statement or passbook ( showing charge)
b) mini statement from an ATM ( showing charge)
c) photo graph of an ATM screen ( showing charge)
d) screen shot from a bank computer ( showing charge)

I suspect you could also photograph any of the above with a digital camera and e mail the
photo as evidence

Lastly there is NO time limit for claiming the fee, it can be done a few weeks or years later
( just don,t forget)

I my case my wife phoned her bank and enquired about the charge against her account
relating to the money transfer, the bank clerk she spoke to logged into her account
created a " screen shot " saved it then e mailed it to me as a PDF file

I forwarded this to the post office ( they provide a dedicated e mail address for charge refunds)
and the same day I had a reply confirming I would get a refund of £9.72, and it was credited
back to my UK account the following week.

I was very satisfied with the service and will use it again, the only slight down side is that the
minium value transfer is £250.

[dtaai-maai]

What are the PO charges, Ken?
Do you know if it's possible to open such an account from Thailand if you have a UK bank a/c?

[phartley58]

What are the PO charges, Ken?
Do you know if it's possible to open such an account from Thailand if you have a UK bank a/c?

dtaai maai,

The P.O. charges nothing. They factor their profit into the exchange rate but by all accounts, it is a great service. They just take it out of your UK bank and put it in your Thai bank. If there are any charges at either end, they refund them.

Yes you open an account online. I've just done it from Afghanistan. Just go on the P.O. website and all will be revealed

[dtaai-maai]

Thanks for this info - it costs me over 400 baht (total charges from both banks) every time I use the ATM to take out about 400 GBP from my UK account.
Most of the better bank-to-bank transfer deals require you to transfer 3,000 GBP or more, which no use to me. This sounds like a much better option for me.

[Pleng]

I know I keep mentioning them, and I promise I'm not affiliated, but I've just had some (more) really great service from caxtonFX. Having hungoverly made a pay deal I transferred some money via online banking to them to cover it. I then dozily went on to pay my credit card and accidentally transferred the money to them as well.

Their office was closed on the weekend, when I did the transfer, and I was busy on Monday morning. By the time I got back home Monday afternoon there was already an email waiting for me from one of their staff querying the deposit. A quick couple of emails and they'd arranged to send the money back to my account. No charge for the service.

All that combined with a great rate and a minimum transfer amount of £100 means I really can't recommend them enough.

(to be fair, unlike the post office, they don't refund fees incurred on the Thai end, and there is some paperwork (scans and emails are fine) needed to set up an account)

[Ken57]

Second Transfer from UK to Thailand carried out, charge was 450 bht which was refunded.