We've used the Bangkok Group in Pattaya, Bangkok and Rayong extensively and in comparison with other friends who have done the same, we've encountered no discrimination based upon farang, Thai, or half/half. We've had a lot to compare; two major cancer operations, a lot of dental work, my daughter's birth at one, countless pediatric bills and hospital stays for high fevers, food poisoning, dehydration, vaccine packages etc. All of the costs are laid out for you clearly and in writing beforehand. All medical packages for dozens of optional treatments such as periodic checkup's, laser eye surgery, health & fitness programs, cosmetic surgery, healthy heart....so many I can't remember all....are all brochure listed concerning costs. There are many special promotions which are well advertised and change from time to time.
Cash, credit card and insurance the prices are the same. With some insurance companies you'll have to pay the hospital first and deal with your insurance company yourself. They'll clearly tell you this beforehand and my understanding of the reason is that some companies take half a year or more to pay. If you are insured best to go over there when they open and get the info on your particular company. I think I can safely say that they will bill BUPA direct. Many overseas insurance companies they will not.
All bills can be requested in English, Thai or both. The detail is meticulous and will list specific items, for example right down to 150 Baht for an assisting nurse and 50 Baht for medical supplies used.
As with all private hospitals, if a person arrives who needs immediate treatment and cannot pay, they will stabilize you and then transport you to the nearest government hospital. I'm sure there are exceptions to this but that is the SOP per my understanding. Pete
