I had booked a flight through West East Travel for the wife and son 3 months ago and printed out e-tickets, which showed the flight was going from LHR Terminal 2.
As we are used to always flying from Terminal 3, I phoned West East travel and queried it and was assured that the flight was definitely leaving from terminal 3.
So, arranged for car to take them to airport and drop them off last night, so far, so good.
When she went into T2, the place was almost empty and she was told all Thai airways flights were leaving from T3! So she had to shlep all her luggage and our son, to T3.
I know, I know, I should have checked with the airline, but having already checked with WE travel, thought all was OK. Big mistake.
Apparently, Thai air is not due to fly out of, or into T2, until mid September. I wonder how many others have been caught out on this.
Memo to self, check the flight departure details, the day before we fly.
![Cussing :cuss:](./images/smilies/icon_cussing.gif)