Buying online from Lazada

[Dannie Boy]

I think getting on for half of the comments on this thread have been about the poor quality of the items ordered, so trying to eliminate the counterfeit rubbish would be a step in the right direction.


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[404cameljockey]

I think getting on for half of the comments on this thread have been about the poor quality of the items ordered, so trying to eliminate the counterfeit rubbish would be a step in the right direction.


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That actually is my only complaint about Lazada.

[HHTel]

I and family order quite regularly from Lazada. I've never had a problem with the product bar on one occasion a completely different item was sent. As it turned out, the item sent in error was worth quite a bit more than the item I ordered ..... so we kept it.

I will always check the reviews, and seller % ratings. I will only order from sellers with the three categories above 90%.
Some sellers actually have a shop in which case you can google search the shop for more info and if possible, give them a call.

[PET]

My wife is a huge fan of Lazada with an average 12 orders a month ( for myself 12 a year) but the point I can make is that the correct item has always been delivered and only one item has been returned this year when she ordered the wrong size - to thank you Lazada

[buksida]

Also been using it for years, one or two items have been wrong but most of the stuff has been as ordered. Yes, there is a lot of cheap junk on there but the silly prices should be a giveaway for that.

I've also noticed there are considerable savings to be made by buying identical items that are for sale in Hua Hin at a premium. A recent example would be a HDMI adaptor to connect my laptop to a bigger screen - 400 baht in Banana IT and JIB in MV, the identical cable was 120 on Laz. The Mrs wanted a pressure cooker, 899 on Laz, 1,200 for the identical model in Lotuss - there is a good reason the high street shops and retailers are losing out, it all adds up.

[Gregjam]

I get a lot of things and generally have no issues. Prices are good but buyer beware if it is too good. Biggest problem lately is Kerry who can be unreliable whereas flash and Lex are better

[Big Boy]

Not Lazada this time, but shopee. I don't know why, but this seems to be happening with all shopee orders at the moment (last 3, anyway). The latest incident, today.

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There were at least 5 people sitting outside between 9 and 10 this morning. 4 of us were there before 8:30. I can swear there was no attempt made to deliver the item. So why say they did?

• Local delivery agent trying to improve their stats?

• Do they get paid more if the original delivery fails?

The original order stated tomorrow as the probable delivery date anyway, so no hardship. TIT I guess.

[hhinner]

Not Lazada this time, but shopee. I don't know why, but this seems to be happening with all shopee orders at the moment (last 3, anyway). The latest incident, today.

shopee.png

There were at least 5 people sitting outside between 9 and 10 this morning. 4 of us were there before 8:30. I can swear there was no attempt made to deliver the item. So why say they did?

• Local delivery agent trying to improve their stats?

• Do they get paid more if the original delivery fails?

The original order stated tomorrow as the probable delivery date anyway, so no hardship. TIT I guess.

More salient would be the delivery company's name, or do shopee have their own now like Lazada. You could always call the young lady and invite her to try again.

[Big Boy]

Here you go, Flash Express. I'm not that bothered, so long as it arrives before Wednesday. It is the strange trend I'm more concerned about.

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[Big Boy]

LOL - just looking at yesterday's delivery, which went through a similar process. At the top, it offers a 'proof of delivery' link. Below is the proof of delivery

Picture1.jpg (5.16 KiB) Viewed 160 times

[PeteC]

It's not just them. I get the same at times when US items coming via UPS, SF and DHL. It always says "Delivery Attempted" but in reality it's the driver or office saving themselves from HQ scrutiny. The item always shows up the next working day.

[Big Boy]

I was wondering if they get paid more for having to make multiple delivery attempts.

I've checked back, its a recent thing, and never the person (always the same) failing to deliver actually making the final delivery. Maybe nothing more sinister than the failed deliverer not knowing how to use the software properly.

[Dannie Boy]

I’d be very surprised if it’s anything to do with delivery drivers not knowing how to use the software - they’re making multiple deliveries every day of the week - more likely to be linked to your first comment about getting extra fees for attempted deliveries!!


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[Ratsima]

I know this doesn't help anyone, but we've had none of the problems with failed delivery or counterfeit items described here. Almost all of the drivers call when they're about to deliver and immediately hang up. If someone is home, they leave it at the house. If not, it's left at the guard shack. Never missed anything.

Granted, some of the items are junk, but these are just poorly made products, not knock-offs.

My wife ordered a lime tree last week. It was delivered by Flash two days later when I was home. It was shipped from Sakhon Nakhon to our home in Korat.

It appears to be a real lime tree, but we won't know that for sure until we pick some real limes.

[hhinner]

More salient would be the delivery company's name, or do shopee have their own now like Lazada. You could always call the young lady and invite her to try again.

I ordered something through shopee today and it seems that shopee does have its own delivery service - SPX Express. So, delivery is guaranteed by 27th and if an attempt to deliver isn't made by then I will get a 20 baht voucher.

Or will it be like BB reported earlier?