Reliable Ford Dealers
Re: Reliable Ford Dealers
You may just have to chuck the warranty BB and roll the dice? From replies on this thread and others, it seems that you'll be able to get good maintenance service at the small shops in HH. The wildcard is if something major goes wrong......feelin' lucky?
Indeed, you could wind up in Bangkok or Pattaya. A few people I know take theirs to Pattaya but none sing praises, and none complain too much. Pete
Indeed, you could wind up in Bangkok or Pattaya. A few people I know take theirs to Pattaya but none sing praises, and none complain too much. Pete
Governments are instituted among Men, deriving their just powers from the consent of the governed. Source
Re: Reliable Ford Dealers
Have a Fiesta and have found Ford to be useless here. There is a problem with the gearbox on the Fiesta which makes it hold onto low gears to long and be jerky, been in many times and I know if they plug in to the ECU a remaps the gearbox... still waiting.
I really want to buy a Focus and if I do it will come from anywhere but Pranburi or Hua Hin. Maybe teh smart bet is a Civic - they dont go wrong.
On the bumper issue for BB, if its so small just get a touch up, or leave it! Its highly likley to be added to in the future...
I really want to buy a Focus and if I do it will come from anywhere but Pranburi or Hua Hin. Maybe teh smart bet is a Civic - they dont go wrong.
On the bumper issue for BB, if its so small just get a touch up, or leave it! Its highly likley to be added to in the future...
- usual suspect
- Ace
- Posts: 1910
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- Location: Huahin
Re: Reliable Ford Dealers
BB..I forgot about your original issue on here..as JW rightly says..try get touched-up,- there are bodyshops around town..I've just had to book my truck in cos someone ran in the side of me (minor damage)..but my insurance company had me go to a place opposite HH high school on the Pala-U Rd..(look for big Valvoline sign, they sell oils also)..this place looks pretty well tuned-in..and if it's good enuf for the insurance companies, they may well do a grand job for you..?? (There is a girlie in the office speaks Tinglish, so that helps).
Best ones.. U.S.
Best ones.. U.S.
Re: Reliable Ford Dealers
Thanks guys - you're probably right about the bumper. I know the damage is there, but apart from my youngest grand daughter, nobody else sees it (I didn't see it until she pointed it out). However, I've still got to get it serviced somewhere. I'm assuming the warranty will be invalid if I don't use Ford.
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20
Re: Reliable Ford Dealers
Have a day out somewhere maybe Pratchuap or Petburi and get a service done there!!
Been trying Ford Thailand... not easy...... this thread has got my all agitated with the gearbox on teh Fiesta, no reason why i should be driving a car thats not performimg as it should. Want to write to Ford direct... looking for the elusive email address!
Been trying Ford Thailand... not easy...... this thread has got my all agitated with the gearbox on teh Fiesta, no reason why i should be driving a car thats not performimg as it should. Want to write to Ford direct... looking for the elusive email address!
Last edited by JW on Sat Apr 27, 2013 3:09 pm, edited 1 time in total.
Re: Reliable Ford Dealers
Somebody gave me the address during my previous problems - I'll try to dig it out.
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20
Re: Reliable Ford Dealers
Think I just found it! Will see if any reply comes...
Re: Reliable Ford Dealers
I couldn't find it anywhere. The best I could find was this on the web, which I will use as my first salvo https://www.secure.ford.co.th/en/contact-us .
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20
Re: Reliable Ford Dealers
Damned contact formBig Boy wrote:I couldn't find it anywhere. The best I could find was this on the web, which I will use as my first salvo https://www.secure.ford.co.th/en/contact-us .
I composed a lovely complaint, only to be advised 1000 characters maximum. Using MS Word, I hacked my message to bring it under 1000 characters with spaces - same error. I then hacked it to read:
I don't actually expect a response.I booked my car in with Hua Hin Ford for it's 10.000 Km service, a new rear bumper and a set of screws to re-fix my bonnet protector ( Ford fit are falling off) for 30 April.
I now know that I’ll be hospitalised on the 30th.
I drove to Ford to re-arrange the work. I was told that I would need to pay 10,000 Baht immediately or the work would not be carried out.
Why, when I originally booked the work, there was no request for money? I needed to put the work back by a couple of days, and it can only be considered if I pay 10,000 Baht up front. That is the same amount I had to pay when ordering a new car.
I was angry.
The purchase of my car was also beset by a string of untruths and disappointment.
This leaves me limited options for getting my car serviced in the future. Ford cannot offer me a complete package.
My car is fantastic, but your support team are abysmal. We have reached a serious impasse.
Please mediate, and advise your recommendations.
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20
Re: Reliable Ford Dealers
And I was going to say 'should have bought a Toyota'.usual suspect wrote:p.s. BB.. a mate of mine took his Toyota to Petchaburi every time for 3 yrs 'cos of the reputation HH Toyota has!
Was not aware Toyota had a bad reputation. Have recently got a car from them and have not had any problems. Serviced at 1000km and they were pretty good. Early days yet I know but past experience with Toyota Cha Am was also very good.
Did a quick search using Toyota + problem and a lot of responses came back but most were problems with other cars and the person had bought a toyota. What problems have people had.
Re: Reliable Ford Dealers
BB,
Only having skimmed through this thread a couple of things spring to mind
As you are in hospital on the 30th (seem to think it's a special day too ) why not drive it there and get them to ferry you to the hospital OR get a fellow ford driver (I know of a couple on the forum who would fit the bill) to drive it there for you?
Only having skimmed through this thread a couple of things spring to mind
As you are in hospital on the 30th (seem to think it's a special day too ) why not drive it there and get them to ferry you to the hospital OR get a fellow ford driver (I know of a couple on the forum who would fit the bill) to drive it there for you?
RICHARD OF LOXLEY
It’s none of my business what people say and think of me. I am what I am and do what I do. I expect nothing and accept everything. It makes life so much easier.
It’s none of my business what people say and think of me. I am what I am and do what I do. I expect nothing and accept everything. It makes life so much easier.
- dtaai-maai
- Hero
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- Joined: Mon Jul 30, 2007 10:00 pm
- Location: UK, Robin Hood country
Re: Reliable Ford Dealers
Are you suggesting Isuzu and Toyota drivers can't drive a Ford...?richard wrote: get a fellow ford driver (I know of a couple on the forum who would fit the bill) to drive it there for you?
This is the way
Re: Reliable Ford Dealers
Probably right - they wouldn't be used to the larger cardtaai-maai wrote:Are you suggesting Isuzu and Toyota drivers can't drive a Ford...?
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20
Re: Reliable Ford Dealers
Might be a combination of maturity, manners and road sensedtaai-maai wrote:Are you suggesting Isuzu and Toyota drivers can't drive a Ford...?richard wrote: get a fellow ford driver (I know of a couple on the forum who would fit the bill) to drive it there for you?
RICHARD OF LOXLEY
It’s none of my business what people say and think of me. I am what I am and do what I do. I expect nothing and accept everything. It makes life so much easier.
It’s none of my business what people say and think of me. I am what I am and do what I do. I expect nothing and accept everything. It makes life so much easier.
Re: Reliable Ford Dealers
My son-in-law could have done it, but I've fallen out with them now. My lower lip is all of a quivver, and I don't want to play with them any morerichard wrote:As you are in hospital on the 30th (seem to think it's a special day too ) why not drive it there and get them to ferry you to the hospital OR get a fellow ford driver (I know of a couple on the forum who would fit the bill) to drive it there for you?
Seriously, this fall out has been on the cards for a while. I've fired the first salvo, let's see if they ignore me (as I expect), or contact me. Management there consider themselves hi-so, and aren't interested in customers.
I only wish my original complaint could have got to them.
Championship Stoke City 3 - 0 Plymouth Argyle
Points 48; Position 20
Points 48; Position 20