GDL poolshop

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cutesson
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Re: WARNING about GDL poolshop service

Post by cutesson »

GDL service - really surprised to see such negative comments - GDL installed our pool six years ago, & it has been pretty much perfect since.We recently had a pump fail whilst we were away from Thailand - through a succession of swiftly-answered emails, Dawn at GDL arranged for the whole system to be checked - free of charge - &, finding pump to be inoperable, installed/tested a new pump to enable us to be greeted on our return, by the sight of a crystal-clear pool - all without payment, until we got back to Thailand. Thank you GDL!
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Dawebo
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Re: WARNING about GDL poolshop service

Post by Dawebo »

cutesson wrote:GDL service - really surprised to see such negative comments - GDL installed our pool six years ago, & it has been pretty much perfect since.We recently had a pump fail whilst we were away from Thailand - through a succession of swiftly-answered emails, Dawn at GDL arranged for the whole system to be checked - free of charge - &, finding pump to be inoperable, installed/tested a new pump to enable us to be greeted on our return, by the sight of a crystal-clear pool - all without payment, until we got back to Thailand. Thank you GDL!
Thanks Cutesson for re-awakening a three year old thread. I'm glad your experience with GDL was a good one. I would I could say the same. Thankfully the equipment manufacturers Poolright were a decent and honest bunch to work with and they replaced the faulty part FOC. It would have cost GDL nothing to contact them and have my part replaced, instead they tried to force me to spend 24,000 on a faulty piece of equipment which was still under warranty.
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Gunnar
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Re: WARNING about GDL poolshop service

Post by Gunnar »

JOHNSON wrote:2 sides to every story !! GDL were recommended to me by a friend who's lived in HH many years. I'm glad he did,i found GDL to be polite,courteous,friendly and above all my swimming pool looks and is fantastic, :D
I agree.
I bought LED poll lights from GDL, and had some problems in the beginning, but GDL fixed and replaced all bad components.
No problem what so ever
! Never look back and regret,
look back and smile at what you have learned !

http://www.pbase.com/gunnarhorpestad
oakdale160
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Re: WARNING about GDL poolshop service

Post by oakdale160 »

I have been in there a couple of times and asked advice, I always bought some chemicals and received the free advice without problems, fair enough.
magobligin
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Re: WARNING about GDL poolshop service

Post by magobligin »

I think This thread should be closed out as the content has diverged completely from the original message.
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Big Boy
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Re: WARNING about GDL poolshop service

Post by Big Boy »

No, it is always good to hear positive as well as negative reports.
Championship Plymouth Argyle 0 - 1 Preston NE :cry: :cry: :cry: :cry:

Points 41; Position 18
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Gunnar
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Re: WARNING about GDL poolshop service

Post by Gunnar »

Big Boy wrote:No, it is always good to hear positive as well as negative reports.

DITTO
:D
! Never look back and regret,
look back and smile at what you have learned !

http://www.pbase.com/gunnarhorpestad
JOHNSON
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Re: GDL poolshop

Post by JOHNSON »

Every Business has it's faults, but for sure GDL is the best Poolshop in Hua Hin at this moment in time :)
lavidaloca
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Re: GDL poolshop

Post by lavidaloca »

This is at least the 5th time you've advertised for a swimming pool company in Bangkok. Any more instances and your forum membership will be cancelled.

Image
Last edited by PeteC on Thu Jan 04, 2018 7:12 am, edited 1 time in total.
Reason: Tis is the guy who methodically visits once a month to push PoolMasters, Bangkok. His IP is the Philippines.
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